bee patient, we're almost there :)

This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Terms & Conditions

These are the terms and conditions on which we supply products to you (“Terms & Conditions”). Please read these terms carefully before you use our website (“Website”) or submit your order to us.

Information About Us

This website is operated by Please, Thank You Private Limited, a company incorporated in Singapore. If you need to contact us, please write to us at hello@pleasethankyou.com.sg.

Access to our Website

Access to and use of our Website and the products and services available through this Website (collectively, the “Services”) are subject to the following Terms & Conditions. By using the Services, you are agreeing to all of the Terms & Conditions and that you agree to comply with them, as may be updated by us from time to time. If you do not agree to these Terms & Conditions, you must not use this Website. You should check this page regularly to take notice of any changes we may have made to the Terms & Conditions. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website also contains links to other websites, which are not operated by Please, Thank You. We have no control over such linked sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of such linked sites will be subject to the terms of use and service contained within each such site.

Your Privacy

Your privacy is important to us and we are committed to protecting your personal data. Please refer to our Privacy Policy for more information about how we will use your personal information.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. As a condition of your access to and/or use of our Website, you (i) warrant that all information supplied by you on the Website is accurate, current and complete, (ii) warrant that you are 18 years of age or older in order to access and/or use the website, (iii) warrant that you possess a valid credit or debit card issued by a bank acceptable to us and that you are the authorised user of such credit or debit card and there are sufficient funds to cover the cost of your order, (iv) agree that you will not reproduce, copy or exploit any part of the Website or any part of the Service, without express written permission by us, (iv) agree that you shall be solely responsible for your access to and/or use of our Website.

We reserve the right to disable any user account at any time, if in our opinion you have failed to comply with any of the provisions of these Terms & Conditions.

Prohibitions

We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access this Website. You should use your own virus protection software.

You undertake not to use our Website for any illegal purpose. You must not misuse this Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to this Website, the server on which this Website is stored or any server, computer or database connected to our site. You must not attack this Website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this Website will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property

The intellectual property rights in all software and content (including product images) made available to you on or through this Website remains the property of Please, Thank You or its licensors and are protected by copyright laws. All such rights are reserved by Please, Thank You and its licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content (including product images) or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any commercial enterprise.

Liability and Indemnity

The Website, its services and all information provided herein are provided on an “as is” and “as available” basis without warranties of any kind, either expressed or implied, other than those imposed by law, including but not limited to warranties of title or implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement.

Without limiting the generality of the foregoing, we expressly disclaim any warranty, condition, guarantee, term or representation (i) as to the reliability, accuracy, completeness, and validity of any content or material on the Website, (ii) that the functions contained on the Website will be secure, uninterrupted or error-free, and (iii) that any defects will be corrected. Any and all such warranties, conditions, terms and representations are specifically excluded. We assume no responsibility for errors or omissions in the materials on the Website, including factual or other inaccuracies or typographical errors. You expressly agree that your use and/or access of the Website is at your sole risk.

Without prejudice to the generality of the foregoing, we expressly disclaim any and all liability arising from (i) wear and tear of any product or any representation or warranty that it will be suitable for any particular purpose or use under any specific conditions, notwithstanding that such purpose or conditions may be known or made known to Please, Thank You, (ii) improper remedy of defective products, alteration of the products, unsuitable or improper use, wilful damage, negligence, or other misuse of the products, as well as fair wear and tear, by you or any third party, (iii) third party claims, whether directly or indirectly caused by, or relating to, the content of our Website and the products purchased on or through our Website, and (iv) any warranties provided under these Terms & Conditions if the total price for the product has not been paid in cleared funds by the due date for payment.

You further acknowledge and agree that your access and use of the Website is dependent on third party service providers such as internet, network, connectivity or other link providers. Your payment for any product purchased from the Website is processed by third party payment system providers. Please, Thank You does not guarantee the security of such third party payment system(s) or any payment data on the Website. Please, Thank You is not responsible for any acts or omissions of any third parties and disclaims any and all liability in connection with the acts, omissions or defaults of such third parties. Without prejudice to the generality of the foregoing, Please, Thank You is not responsible for the results of any credit inquiry, the availability or performance of the internet, your connection to the internet or the actions or inaction of any other person or entity, including any internet service provider. By using the Website, you expressly relieve Please, Thank You from any and all liability in connection with the acts, omissions or defaults of such third parties.

To the extent permissible at law, Please, Thank You shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any order. In no event shall our total liability to you for all losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, be greater than the total sums paid by you for products under such order.

You hereby agree to indemnify Please, Thank You and our partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless from any claims, losses, and damages, including legal fees incurred, arising out of (i) your use of this Website, (ii) any breach of your obligations under these Terms & Conditions, (iii) your violation of any rights of another person or entity, and (iv) a breach of any applicable laws.

Orders & Payments

You shall be responsible for ensuring the accuracy of all orders. All orders will be deemed to be irrevocable and unconditional upon transmission through the Website, and we shall be entitled, but not obliged, to process such order(s) without your further consent and any further reference or notice to you. We reserve the right to accept or decline any and all orders received from or through the Website in our sole discretion. The price payable by you for the product shall be the price of the product listed for sale as stated on the Website at the time your order is transmitted to us. We reserve the right to amend the price of any product at any time without giving any reason or prior notice.

Product Description and Accuracy of Information

We try to be accurate as reasonably possible in our descriptions of products available for purchase through the Website. However, please note that the images of the products on our Website are for illustrative purposes only and the actual products may vary slightly from their pictures. Colours may appear slightly different in reality due to studio lighting conditions, or variances in computer screen calibration. We do not warrant that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Termination

Please, Thank You reserves the right, without notice and in its sole discretion, to terminate your license to use the Website, and to block or prevent your access to and use of the Website. Please, Thank You reserves the right to refuse provision of the Service to anyone for any reason at any time.

Severability

In the event that any provision of these Terms & Conditions is held to be invalid, illegal or unenforceable, the remaining provisions of these Terms & Conditions shall remain in full force and effect.

Entire Agreement

These Terms & Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Please, Thank You.

Governing Law and Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Singapore. Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of 1 arbitrator. The language of the arbitration shall be in English. 

You agree that, regardless of any law or statute, any claim or cause of action you may have against us must be brought within one year after the claim or cause of action arises or is known or should reasonably have been known to you, or the claim or cause of action will be forever barred.

If you have a complaint, question, or dispute regarding the Services, you are encouraged to bring it to our attention. Please contact us at hello@pleasethankyou.com.sg, and we will try to address your concerns.